Saturday, March 14, 2015

How to Protect Yourself—and Your Money—From Hackers


 
Do you remember these headlines?

40 Million Target® Customers Affected by Data Breach1

Michaels® Breach Exposed Nearly 3 Million Cards2

Home Depot® Breach Hit 56 Million Credit and Debit Cards3

Staples® Hack Exposes 1.2 Million Credit Cards4

It seems that we have become more vulnerable than ever to hackers able to steal millions of debit and credit card numbers and other information quite easily.  In fact, a Homeland Security advisory issued on August 22, 2014 estimated that over 1,000 businesses have been affected by cyber attacks similar to the one that hit Target in 2013.5

27% of Americans say they or another household member have had information from a credit card stolen by hackers.  Fortunately, there are ways to protect yourself from joining that number. 

What can you do to protect yourself?

I have put together several suggestions you can implement that will dramatically reduce the risk of a bankcard breach affecting you.  Of course, it’s impossible to protect yourself against every scenario; however, you can reduce the risk of being affected by taking several precautions. 

1.  Choose a different way to pay. – Many merchants accept alternative ways to pay for goods and services, including Google® Wallet, Apple Pay®, or PayPal®.  These services provide an extra layer of protection because they keep your credit card information stored but do not actually provide it to retailers when you pay.   “Any technology that avoids you having your credit card in your hand in a store is safer,” states Craig Young, a security researcher for Tripwire®.

2.  Don’t use your bank cards online unless the site is secure and reputable. – Make sure you are purchasing from a reputable company and website.  Don’t trust a site just because it claims to be secure.  Use credit cards so you can dispute the charges if something goes wrong.  You can still be reimbursed for fraud on a debit card but the process often takes longer and your money is already gone.

3.  Avoid being skimmed. – Skimming occurs when thieves place an electronic device on an ATM or other card reader to gather bank card information.  The specific device used is often a realistic-looking card reader placed over the factory-installed card reader.  To avoid being skimmed you should examine the card reader for suspicious, loose or damaged equipment, avoid using your PIN number at the gas station (see #4 below), and use ATMs at an inside location.

4.  Protect your PIN number. – Your PIN is tied to your debit card.  When using your debit card simply ask the cashier to run the transaction as a credit or select credit on the PIN pad.  If you don’t enter your PIN it reduces the chances that a hacker can steal that information as well.

5.  Delete your saved payment methods from online shopping sites. – You will have to reenter your billing information each time you make a purchase, but it will protect your payment information if your account is breached or someone gains access to your login.

6.  Review statements and credit reports regularly. – Look for unauthorized charges or small amounts appearing on statements.  Check your credit report regularly.  Federal law allows you to get a free credit report every 12 months to review.  Make sure all information is correct.

In 2015, there is a major change in card technology coming to the U.S. that has been used in Europe for years.  This is the shift to EMV chip technology.  EMV, which stands for “Europay, MasterCard®, and Visa®,” is a global standard for credit cards equipped with computer chips and the related technology used to accept and authenticate chip-card transactions.  EMV technology will not stop hackers, but it will make the information they steal more difficult to use.

Although the implementation date for EMV card technology is October 20156 there may be many merchants that will not comply by that date.  It’s a surety that we will need to continue doing all we can to protect our personal information and finances.  The ongoing battle between the good guys and the bad guys will continue.

This information is designed to help protect the good guys.  I encourage you to protect yourself and your money by implementing the suggestions above.  However, as always, if you have any questions please feel free to give me a call.

Sources:

1 Kelly Clay, “40 Million Target Customers Affected By Data Breach,” Forbes.com, December 18, 2013

2  Bill Hardekopf, “Michaels Breach Exposed Nearly 3 Million Cards,” LowCards.com, April 18, 2014

3  Bill Hardekopf, “Home Depot Breach Hit 56 Million Credit and Debit Cards,” LowCards.com, September 19, 2014

4  Jose Pagliery, “Staples Hack Exposes 1.2 Million Credit Cards,” CNN.com, December 20, 2014

5 Alert (TA14-212A), “Backoff Point-of-Sale Malware,” us-cert.gov, July 31, 2014, revised August 27, 2014

6 Jeff Carelli, “Will Retailers be Ready for EMV by Oct 2015?,” paymentsleader.com, October 16, 2014

Joseph Pisani, “5 ways to protect yourself from data breaches,” USAToday.com, September 21, 2014

Kim Zetter, “How to Protect Yourself From Big Bank-Card Hacks,” Wired.com, September 10, 2014